Inspection Process - Payout Letter
- Steve Brewer
- Feb 20
- 1 min read
Automated Payout Letter Request:
When a vehicle is detected as having a financial encumbrance via a PPSR check, an additional step is dynamically added to the seller’s inspection.
This step requests that the seller provide their finance payout letter, which includes details on the amount owing on their vehicle finance.
Efficiency for Lenders:
This enhancement reduces the need for lenders to manually follow up with sellers for payout details after discovering a financial encumbrance.
Ensures all necessary documentation is gathered within the inspection process, improving overall efficiency and transparency.
The Payout letter task will only be displayed when the vehicle is detected as having a financial encumbrance via PPSR. At this stage, the Seller will see a notification prompt on their home page  | And an additional task to complete in the inspection.
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The seller is asked to take a photo of the physical Payout letter or upload it from their device or computer. | They review and confirm that the image has been captured correctly. | Receive a confirmation screen after submission. |
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